I’m at the age when you see the insides of more than your share of health clinics and some are like walking into a meat warehouse but when I walked into New York Presbyterian the other day and then the Hospital for Special Surgery, I was struck by the extraordinary kindness of everyone — even the security woman welcomed me like a friend and the receptionists and the guide who took me back to an examining room and the tech who did the exam — it really knocked me out, me a Midwesterner, this being New York — and I found Lillian the supervisor and told her what a wonderful place this is: “Most people walking in here are having a bad week and the kindness and good manners of this place mean So Much. Thank you.”
© 2024 Garrison Keillor
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